Introduction
Building Brokers QLD is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact our team or engage our services. We understand the importance of maintaining the confidentiality of your information and take reasonable steps to ensure it is managed in accordance with applicable Australian privacy legislation.
Information We Collect
When you interact with Building Brokers QLD, we may collect personal information that helps us respond to your enquiries and provide our services. This may include your name, email address, telephone number, property or project location, project details, budget information and any other information you choose to provide.
We may also collect technical information such as your IP address, browser type, device information and website usage data to help improve the performance and functionality of our website.
How We Use Your Information
The information we collect is used to respond to your enquiries, provide consultations, deliver our services and communicate with you throughout your project journey. It also enables us to improve our website, understand how visitors use our services and provide information that may be relevant to your enquiry.
Where appropriate, we may use your information to send updates about our services, industry insights or other information that may be of interest. You may opt out of receiving these communications at any time.
Sharing Your Information
Building Brokers QLD respects your privacy and does not sell or rent your personal information to third parties.
In order to provide our services, we may share relevant information with trusted consultants, professional advisers or service providers involved in your project. This may include architects, designers, planners, engineers, surveyors or other industry professionals where necessary to progress your project.
We may also disclose information where required by law or where authorised by you.
Data Security
We take reasonable administrative, technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure.
While every effort is made to safeguard your information, no method of electronic transmission or online storage can be guaranteed to be completely secure. We encourage you to take appropriate precautions when submitting information online.
Cookies And Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors interact with our website.
Cookies help us analyse website traffic, remember user preferences and improve the overall functionality of our website. You can choose to disable cookies through your browser settings, although some website features may not function as intended.
Third Party Websites
Our website may contain links to external websites operated by third parties. These websites have their own privacy practices, and Building Brokers QLD is not responsible for the content, security or privacy policies of external websites.
We encourage you to review the privacy policies of any third party websites you visit.
Accessing And Updating Your Information
You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
We will respond to reasonable requests in accordance with applicable privacy laws. To make a request, please contact us using the details provided below.
Retention Of Personal Information
We retain personal information only for as long as it is reasonably necessary to provide our services, comply with legal obligations, resolve disputes or maintain appropriate business records.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
Your Privacy Rights
You have the right to enquire about how your personal information is collected and used. If you believe your privacy has been compromised or you have concerns about how your information has been handled, please contact us so we can investigate and address your concerns promptly.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner for further assistance.
Changes To This Privacy Policy
Building Brokers QLD may update this Privacy Policy from time to time to reflect changes in legislation, business practices or our services. Any updates will be published on this page, and the revised version will take effect from the date of publication.
We encourage you to review this page periodically to remain informed about how we manage your personal information.